THE CONNECTIONS
Public API & Partner Access
Let your customers and partners plug into you — the quiet advantage that makes you hard to replace.
What we build
A documented, versioned API that lets customers and partners plug into you: place orders, check status, pull reports — programmatically, safely, on your terms. The quiet capability that makes you hard to replace.
What is included
- Documented REST endpoints
- Partner sandbox and API keys
- Rate limiting and quotas
- Versioning policy so nothing breaks
- Usage analytics per partner
- Outbound webhooks for partner events
Typical delivery: 4–6 weeks. Scope and delivery window are established in an assessment visit — we do not publish prices, because a real answer depends on what we find inside your business.
Who wins, and how
Your team
- Partner requests stop being manual exports someone runs on a Friday
- Sandbox keys let partners test without touching production
- Versioning means integrations don’t break when you improve things
Your leadership
- Usage analytics show which partners actually build on you
- Rate limits and quotas keep one integration from hurting everyone
- A new revenue conversation: your service as a platform
Your organisation
- Enterprise clients can integrate you into their systems — a tender requirement you now pass
- Partners self-serve instead of emailing spreadsheets
- Switching away from you becomes expensive for all the right reasons
How delivery actually runs
Week 1 — We come and look
A Business Systems Analyst spends a day inside your business, sitting with the people who actually do the work.
Weeks 2–4 — We build in the open
You see working software every week, not a status report. What is wrong gets said early, while changing it is still cheap.
Week 5 — Your data moves across
Spreadsheets, the old system, the shared drive — migrated, reconciled and checked against what you had.
Week 6 — Go live, then stay live
Training for the people who will use it, then support that answers. We do not hand over a login and disappear.
What it connects to
Public API & Partner Access is not an island. It shares records with:
- Integration Hub — The end of double entry. Your systems stop being islands and start telling each other what happened.
- Audit Trail & Governance — Every change logged with who, when and what it was before. The boring system that saves you in a dispute.
- Hosting, DevOps & Support — The part most agencies go quiet about. UK hosting, monitored around the clock, with a named person who…