Field Service & Mobile

What we build

Your engineers get an app that works in a basement with no signal and syncs when it finds one. Photos, forms, signatures and parts logged on site, job sheets sent before the van leaves the drive — and the office finds out what happened without ringing anyone.

What is included

• Offline-first mobile app that syncs later
• Photos, signatures and custom forms on site
• Van stock and parts used per job
• Time on site captured automatically
• Job sheets emailed before they leave the drive
• GPS check-in and safety checks

Typical delivery: 4–6 weeks. Scope and delivery window are established in an assessment visit — we do not publish prices, because a real answer depends on what we find inside your business.

Who wins, and how

Your engineers

• The day’s jobs, history and documents on the phone — offline included
• Photos and signatures captured once, on site, never chased later
• No end-of-week paperwork pile: the job sheet wrote itself as they worked

Your office

• Live job status without calling the van
• Evidence arrives complete — no decoding photographed notepads
• Van stock counted as parts are used, so reorders happen before the shortage

Your organisation

• Customers get a professional record of exactly what was done, same day
• Compliance evidence is captured at source, not reconstructed a fortnight later
• More jobs per week from the same crews, because the admin tax is gone

How delivery actually runs

Week 1 — We come and look

A Business Systems Analyst spends a day inside your business, sitting with the people who actually do the work.

Weeks 2–4 — We build in the open

You see working software every week, not a status report. What is wrong gets said early, while changing it is still cheap.

Week 5 — Your data moves across

Spreadsheets, the old system, the shared drive — migrated, reconciled and checked against what you had.

Week 6 — Go live, then stay live

Training for the people who will use it, then support that answers. We do not hand over a login and disappear.

What it connects to

Field Service & Mobile is not an island. It shares records with:

• Operations & Scheduling — The board that runs your week. Who is doing what, where, and what happens when a job overruns.
• Inventory & Assets — Know what you own and exactly where it is — across warehouses, vans and customer sites.
• Staff & Client Mobile Apps — Proper iOS and Android apps on the same data as the desktop — not a website squeezed onto a phone.